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Corporate Management
We accompany our clients in the implementation of solutions based on the analysis of their operating environment, being our focus, automate, improve and ensure the quality of their processes, without losing sight of the cost-benefit ratio that will make your investment generate results.
The corporate management practice portfolio is organized into 4 groups:
- Network Operation Center (NOC) service: It is a 7x24x365 service provided by highly qualified personnel, designed for the Integral Management of Incidents, which includes tracking and notification of alerts, remote diagnostics, ticket creation, and the necessary technology for the monitoring of:
- Servers (Physical, Virtual, VMWare, Hyper-V, AS400, and more).
- Databases (MSSQL, Oracle, PostgreSQL, MySQL, MongoDB, MariaDB, DB2, and more).
- Network and Communications Equipment (Switches, Routers, Firewals, and more).
- Monitoring of Logs, Services, processes and more Operating System variables.
- Data Center Infrastruture Management (Electromechanical equipment, humidity and temperature sensors, and more).
- Software Asset Management Service (SAM): It is a service that allows to optimize the use of Software Licensing of the Organization, and guarantees savings by avoiding sub-licensing penalties in contracts with different manufacturers. Organization, and guarantees savings by avoiding sub-licensing penalties in contracts with different manufacturers.
- ITSM (Intelligent Service Management): It is a certified SaaS Solution for efficient and modern IT Service Management. With our solution and technical staff with extensive experience in the field of Service Management and Operation, we accompany you in the implementation of the main ITIL processes for the Management of IT Services:
- Incidents
- Problems
- Changes
- Requests
- Knowledge Data Base
- Etc.
For many years we have been authorized channels for the sale, implementation and support of the most robust solutions in the market in the field of Application Performance Management (APM). in the field of Application Performance Management (APM). Our solution allows:
- Management of applications developed in different languages and frameworks (Java, .NET, PHP).
- Can be deployed in traditional application or microservices environments.
- Allows 100% observability of transactions in real time.
- Incorporates data analytics to track transactional flows that impact the business.
- Allows to measure the Real User Experience (Real User Monitor), delivering metrics and alerts of external elements that could impact the application’s performance.
We support with Solutions and Consulting Services, digital transformation initiatives in the following areas:
- Document Management: Our solution allows organizations to maintain a digital archive of documents, which allows them to automatically control and organize information, significantly reducing the use of paper. You will have access to the digital documents you need, securely and at any time.
- Process Automation with RPA (Robotic Process Automation): Undoubtedly, automation is generating great benefits to companies. It allows reducing costs and eliminating human errors while dramatically reducing execution times in routine and repetitive tasks of IT processes or business processes. In this field we can provide the technology and Professional Services to carry out this type of projects.
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